Managed IT Services for Palm Beach County and South Florida
Fixed monthly cost, sub-15-minute response, and a helpdesk that already knows your setup. Hurricane-ready backups, HIPAA-experienced staff, and one MSP for your Florida and Northeast locations.
Tickets picked up by a senior engineer, not a triage queue.
IT services built for how South Florida businesses actually operate
From hurricane season prep to HIPAA audits to multi-location support spanning Florida and the Northeast, we cover the things that matter most to Palm Beach County businesses.
Managed IT
Flat monthly cost covers helpdesk, monitoring, patching, and onsite support across Palm Beach County. One accountable engineer per ticket, every time.
Learn moreCybersecurity
SentinelOne endpoint protection, Barracuda email filtering, and dark web monitoring for South Florida SMBs. We align your security posture to NIST CSF without the consultant-speak.
Learn moreCloud and Microsoft 365
Full Microsoft 365 deployment, migration, and ongoing management. Exchange Online, SharePoint, Teams, and Intune device management configured for your team's actual workflows.
Learn moreDisaster Recovery
Datto BCDR with defined RTO and RPO targets, offsite replication, and a tested hurricane-season runbook. We make sure a Category 4 does not take your business down with it.
Learn moreIT Consulting
Project-based guidance on infrastructure upgrades, office relocations, and technology planning for Palm Beach County businesses moving or growing into multi-location operations.
Learn moreCompliance and Risk Advisory
Yearly Security Risk Assessments, BAA management, NIST CSF gap analysis, and incident-response planning for medical practices, law firms, and financial services firms across South Florida.
Learn moreWe built this office for the specific problems South Florida businesses face
Most MSPs treat Florida like a satellite market. Our Lake Worth Beach office is staffed, stocked, and structured around the realities of doing business in Palm Beach County: hurricane risk, healthcare density, and businesses that split time between Florida and the Northeast.
Hurricane and disaster recovery built in
We run Datto BCDR with offsite replication and test it before every hurricane season, not after. Every managed client gets a defined RTO and RPO, a documented recovery runbook, and a direct line to an engineer during named storm events. This is not an add-on. It is part of the base plan.
HIPAA-experienced, not just HIPAA-aware
Palm Beach County has one of the highest concentrations of medical practices per capita in Florida. We have worked with physician groups, dental practices, behavioral health clinics, and urgent care networks. We conduct yearly Security Risk Assessments, maintain Business Associate Agreements, and integrate with major EHR platforms including Epic, eClinicalWorks, and Athenahealth.
One MSP for Florida and the Northeast
If your business operates in both Florida and New York or New Jersey, managing two separate IT vendors creates gaps. RP Tech Services has offices in Lake Worth Beach, Bridgewater NJ, Voorhees NJ, and New York City. One contract, one support number, one team that knows both locations. Snowbird businesses and dual-state professional services firms tell us this alone is worth the switch.
Senior engineer on first response
We do not route tickets through a junior triage desk. The engineer who picks up your ticket in under 15 minutes is qualified to solve it. No warm transfers, no escalation delays. One person owns the ticket from open to close.
Frequently Asked Questions
Straight answers about how we work with South Florida businesses.
Do you provide onsite support in Palm Beach County or is everything remote?
We provide both. Our Lake Worth Beach office at 6415 Lake Worth Rd STE 100 dispatches onsite engineers throughout Palm Beach County, including West Palm Beach, Boca Raton, Boynton Beach, Wellington, and Delray Beach. Remote support handles the majority of day-to-day tickets, but hardware failures, new-user setups, and network issues get an onsite visit when that is the faster fix.
What does disaster recovery actually include in your managed plan?
Every fully managed client gets Datto BCDR configured with defined recovery time and recovery point objectives. We replicate your data offsite to geographically separate data centers, test restores on a documented schedule, and review your hurricane-season runbook before June 1 each year. You will know exactly how long recovery takes before you ever need it.
We have a medical practice. How do you handle HIPAA?
We sign a Business Associate Agreement on day one, conduct a yearly Security Risk Assessment per the HIPAA Security Rule, and document every remediation item with a risk treatment plan. We have integrated with Epic, eClinicalWorks, Athenahealth, and several smaller EHR platforms. HIPAA-experienced staff handle your tickets. This is not a checkbox exercise for us.
We split time between Florida and New Jersey. Can you support both locations?
Yes. RP Tech Services has physical offices in Lake Worth Beach FL, Bridgewater NJ, Voorhees NJ, and New York City. We regularly support businesses with dual-state operations under a single contract. Your employees get the same helpdesk number, the same SLA, and engineers who already know both sites.
How much does managed IT cost for a South Florida business?
We price on a fixed per-user per-month basis. The range for fully managed plans typically falls in the $2,500 to $3,000 per user per month band, though the actual number depends on user count, site count, and compliance requirements. We do not publish a rate card because a 15-user dental practice has different needs than a 75-user law firm. Call 888-788-8292 or request a review and we will put together a number within two business days.
Get a straight answer on what IT support should cost your Palm Beach business
A free 30-minute IT review covers your current setup, your biggest risk areas, and a fixed-cost estimate. No sales script.
Schedule an IT review